Terms & Conditions
Welcome to YERA Exports. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or placing any orders.
1. General Information
This website is operated by YERA Exports. Throughout the site, the terms “we”, “us” and “our” refer to YERA Exports. By using our site, you confirm that you are at least the age of majority in your region and that you agree to the terms outlined below.
2. Product Information
We make every effort to display our products accurately, including descriptions, images, and pricing. However, we do not guarantee that product descriptions or other content on the site are accurate, complete, or error-free. All products are subject to availability.
3. Pricing & Payment
All prices listed are in INR and are subject to change without notice. We reserve the right to refuse or cancel orders at any time due to errors in pricing or product availability. Payments are processed securely through trusted third-party gateways. We do not store any payment details.
4. Order Processing & Shipping
Once an order is placed, you will receive a confirmation email. Order processing may take 2–3 business days. Shipping timelines and costs will be mentioned during checkout. Delays due to customs or unforeseen events are beyond our control.
5. Returns & Refunds
Returns are only accepted for damaged or incorrect products. All return requests must be raised within 7 days of delivery. Please refer to our Customer Care section for full return policy details.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and design, is the property of YERA Exports and is protected by applicable intellectual property laws. Unauthorized use of this content is strictly prohibited.
7. User Conduct
You agree not to use the site for any unlawful or unauthorized purpose, including violating intellectual property rights or distributing harmful content. Misuse of the website may result in legal action and account termination.
8. Modifications to Terms
We reserve the right to update, change or replace any part of these Terms & Conditions at our sole discretion. It is your responsibility to check this page periodically for updates. Continued use of the site after changes constitutes acceptance of those changes.
9. Contact Information
For any queries regarding these Terms & Conditions, please reach out to us via the contact form or email us at shrenoglass@alembic.co.in.